Terms and Conditions

Welcome to Complete Flow Plumbing!
‍These Terms and Conditions ("Terms") govern your use of the Complete Flow Plumbing website and the services we provide ("Services"). By accessing or using our website or Services, you agree to be bound by these Terms.

‍Services: Complete Flow Plumbing provides licensed and insured plumbing services to residential and commercial customers in NSW, Australia. Our Services include, but are not limited to:Emergency plumbing repairsLeaky tap and toilet repair/replacementDrain cleaningHot water system installation and repairGas fitting (by licensed gas fitters)Bathroom and kitchen renovations (plumbing aspects)

‍Appointment Scheduling & Quotations: We recommend scheduling appointments in advance, especially for non-emergency situations.We will provide a written quote for our services before any work commences. This quote will outline the scope of work, estimated cost, and payment terms.The final cost may vary slightly from the quote if unforeseen circumstances arise during the service. We will inform you of any potential cost adjustments before proceeding.

‍Payment Terms: Payment is due in full upon completion of the service unless otherwise agreed upon in writing.We accept various payment methods, including cash, credit card, and EFTPOS.

‍Warranties & Guarantees: We stand behind the quality of our workmanship. We offer a 12-month warranty on all parts and labor unless otherwise specified by the manufacturer.This warranty does not cover defects caused by normal wear and tear, misuse, or negligence.

Limitation of Liability: Complete Flow Plumbing is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Services.

‍Termination: We reserve the right to terminate these Terms or your access to our Services at any time, with or without notice, if you breach these Terms.

‍Dispute Resolution: We strive to resolve any disputes amicably. If you have any concerns about our Services, please contact us directly. If we cannot reach a mutual agreement, you may pursue options through the NSW Fair Trading department or the NSW Consumer and Tenancy Tribunal (NCAT).

‍Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.

‍Entire Agreement: These Terms constitute the entire agreement between you and Complete Flow Plumbing regarding the use of our website and Services.

Changes to These Terms: We may update these Terms from time to time. We will post any changes on our website.

‍Contact Us: If you have any questions about these Terms and Conditions, please contact us:\
By phone: 0468723029
By email: completeflowplumbing@gmail.com

‍By using our website or Services, you agree to these Terms and Conditions.